INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of jewelry do you offer?

We offer a wide range of jewelry, including engagement rings, wedding bands, necklaces, bracelets, earrings, and custom-made pieces.

Do you sell genuine gemstones and metals?

Yes, we only sell jewelry made from authentic gemstones and high-quality metals, such as gold, silver, and platinum

Can I customize or design my own jewelry?

Absolutely! We offer custom jewelry design services to help you create a unique piece that reflects your personal style.

Do you provide jewelry repair and resizing services?

Yes, we offer jewelry repair and resizing services to ensure your jewelry looks its best and fits comfortably.

How do I know my ring size?

You can visit our store for a free ring sizing

What is your return policy?

We have a return policy in place to ensure customer satisfaction. Please refer to our return policy page for detailed information.

Do you offer warranties or guarantees on your jewelry

All our items come with warranties or guarantees. Please inquire about specific items for details.

Can I purchase jewelry online?

Yes, you can browse and purchase jewelry from our online store. Cash on delivery.

What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, online transfers and cash. 

Do you offer international shipping?

Yes, we offer international shipping for our online customers. Shipping rates and delivery times may vary by location. Please email us at raththran.holdings@gmail.com for further queries.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS